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Trading Standards advises letting agents on consumer protection regulations | Housing Rights Trading Standards - Service Details Trading standards deposits


Cancelling a service you’ve arranged - Citizens Advice Trading standards deposits

According to BBC Newsbeat:. Some letting agents are fraudulently taking thousands of pounds from tenants as a holding deposit, not letting them move in and keeping the money, a Newsbeat investigation has found. Trading standards authorities in England said such cases were reported from Trading standards deposits to September A Freedom of Information request found that 71 of the trading standards teams in England had received at least one complaint about this issue.

Trading standards deposits Trading Standards Institute TSI said the way information was recorded meant that the real number of victims could be much source. Campbell Robb from Learn more here said: The Freedom of Information request — which asked how many complaints had been seen about letting agents charging holding deposits or other admin fees, but not letting prospective tenants move in and refusing to give trading standards deposits their money back — received responses.

In trading standards deposits cases the landlords never existed, trading standards deposits in others the agents were stealing money from landlords too. Some said they could not intervene because it was a civil matter, which is what some victims said the police had told online giochi slot too. Barking and Dagenham Trading Standards took one agent to court, leading to a three-year prison sentence.

Cenred Elworthy, who worked on that investigation, said he hoped it would inspire other teams to trading standards deposits. Like all public services we are operating with ever-decreasing resources.

In Scotland it is illegal for letting agents to charge holding deposits. The Welsh government is planning new laws to crack down on rogue agents, while there is no regulation at all in Northern Ireland.

The coalition government wants to bring in changes later this year that would require all agents in England to sign up to an independent scheme, meaning they could be forced to pay compensation if things went wrong. Housing Minister Kris Hopkins said: Ensure your money is protected. Check out your lettings agent. Ask for more information. You can remove your address from the list at any time. See our Privacy Policy. We do get on with tenants!


Tenants 'ripped off' by letting agents keeping deposits - BBC Newsbeat

Jim Fraser from Trading Standards considers the need for letting agents to trading standards deposits important information about protecting deposits to tenants from a consumer rights perspective. It is vital that consumers are trading standards deposits and enabled to make informed decisions when dealing with traders, and this is particularly important in relation to the private rented sector. The payment, handling and returning of tenancy deposits is a key concern for tenants and providing clear information facilitates good relationships between tenants, letting agents and landlords.

The Tenancy Deposit Schemes Regulations NI enforced by local Environmental Health officers have assisted tenants in safeguarding their security deposits. They also provide tenants with confidence that trading standards deposits are proper procedures in place for allowing them to get their deposit back at the end of the tenancy including dispute resolution mechanisms.

The relevant legislation to consider is the Consumer Protection from Unfair Trading Regulations CPRs which cover commercial practices between traders and consumers across a wide range of trading activities, including the private rented sector. The CPRs prohibit traders from using unfair commercial practices in their dealings with consumers and it is a criminal offence to breach these prohibitions.

These unfair practices include misleading omissionswhich will be the focus of this article. The prohibition on engaging in a misleading omission places positive obligations on letting agents to provide material information to tenants. This misleading omission prohibition in the CPRs focuses on what has not been said by the letting agent:.

Therefore, it is different to a misleading statement under the CPRs, for example, a letting agent telling a consumer machine 5 odds dollar slot the deposit has been protected when it is has not been. Material information is information which the consumer needs to know.

The Trading Standards Service considers the requirements of the tenancy deposit regulations to be material information. Therefore, letting agents should provide details about protecting tenancy deposits learn more here any relevant scheme before the tenant agrees to enter the tenancy and this information should be presented trading standards deposits a clear and transparent manner to the tenant.

Given the benefits provided by the protection of tenancy deposits in approved schemes, a tenant should use a letting agent who informs them of the deposit scheme requirements and ensures that deposits are http://vagabonds.info/online-europa-casino-promoredirect.php protected. It may also impact the decisions of the tenant at the end of the tenancy when seeking the return of the deposit and asserting their rights.

The Tenancy Deposit Regulations place the responsibility on the landlord to register the deposit with an approved scheme. The CPRs further prohibit traders letting agents from contravening trading standards deposits requirements of professional diligence.

Trading standards deposits is not sufficient for a letting agent to tell a landlord that the deposit should be protected and to assume that the landlord has carried this through, or to have relied on oral assurances from a landlord that the deposit has been placed trading standards deposits a scheme.

These cookies are set when you submit a form, login or interact with the site by doing something that goes beyond clicking on simple links. We also use some non-essential cookies to anonymously track visitors or enhance your experience of the site.

By using our site you accept the terms of our Read more Policy. Skip to main content. Trading Standards advises letting agents on consumer protection regulations 12 August Misleading Omissions and Tenancy Deposits It is vital that consumers are equipped and enabled to make informed decisions when dealing with traders, and this is particularly important in relation to the private rented sector.

Consumer Protection from Unfair Trading Regulations The relevant legislation to consider is the Consumer Protection from Unfair Trading Regulations CPRs which cover trading standards deposits practices between traders and consumers across a wide range of trading activities, including the private rented sector. With regard to the private rented sector, the CPRs would consider that the tenant trading standards deposits a consumer; that the letting agent would be considered to be a trader in all circumstances; and that a landlord may read more considered a trader when dealing with a tenant, and may be considered as a consumer when dealing with a letting agent.

Misleading omissions The prohibition on engaging in a misleading omission places positive obligations on letting agents to provide material information to tenants. This misleading omission prohibition in the CPRs focuses on what has not been said by the letting agent: Omitting material information e. Material information Material information trading standards deposits information which the consumer needs trading standards deposits know.

Professional diligence The Tenancy Deposit Regulations place the responsibility on the landlord to register the deposit with an approved scheme.

Do not ask me again Ticking this sets a cookie trading standards deposits hide this popup if you then hit close. This will not store any personal information.


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